Information for Customers on custom duties, VAT, and possible import charges
Depending on the destination country, additional import charges may apply to an order. These may include, in particular, customs duties, import VAT or local VAT, sales tax, or comparable charges, as well as possible fees charged by the shipping service provider for customs clearance. Whether such costs apply and the amount charged depend on the destination country, the value of the goods, and the applicable import regulations there.
Germany
For delivery addresses in Germany, no import fees apply to orders placed through our German shop. Accordingly, no customs duties or additional import charges are incurred as part of an import.
Official information sources:
German Customs: Postal consignments and online orders
European Union (EU)
For deliveries within the European Union, no customs duties generally apply. The applicable VAT is shown during the ordering process.
Official information sources:
EU-Commission: Buying goods online coming from within the European Union
Your Europe: VAT on online purchases in the EU
Europe outside the EU
For deliveries to European countries outside the EU, import charges may apply. Depending on the country, these may include import VAT or VAT, customs duties, as well as additional clearance or handling fees charged by the transportation service provider. Customers should check the applicable national regulations before placing an order.
Official information sources:
Switzerland (FOCBS): Online shopping: taxes and duties
Norway (Tolletaten): Online shopping
United Kingdom: Tax and customs for goods sent from abroad
Outside the EU, especially the USA
For deliveries to countries outside the EU, import duties, local taxes, and customs clearance fees may apply.
Important note for deliveries to the USA: The former US de minimis rule, under which commercial shipments with a goods value of up to USD 800 could often be imported duty-free, is currently no longer applicable as a general duty-free threshold. By order of the US government, the duty-free de minimis treatment for low-value shipments from all countries was suspended effective August 29, 2025; this suspension was extended or reaffirmed again on February 20, 2026. Therefore, even for shipments with a goods value of USD 800 or less, customs duties, additional import charges, or processing fees may apply upon import into the USA.
We therefore expressly recommend that customers in the USA check the currently applicable import regulations directly with the relevant US authorities before placing an order.
Official information sources:
CBP Help Center: Current changes to de minimis eligibility
U.S. Customs and Border Protection: Basic Importing and Exporting
U.S. International Trade Commission: HTS Search
Important Note
The information provided is for general guidance only. Only the information issued by the competent customs and tax authorities of the respective country is binding. If import charges apply, they are generally to be borne by the recipient unless otherwise stated during the ordering process.
Status of the USA information: March 12, 2026