Important Notice Regarding Import Fees (Customs & Taxes)
For deliveries to non-EU countries (third countries), import duties, import sales taxes, and service fees charged by the parcel service provider may apply in addition to the purchase price. These costs are not covered by Thermal Grizzly Shop GmbH and must be paid directly by the buyer before the goods are released for delivery. This also applies to the return shipment of repaired or replaced products. The amount of the fees depends on the value and type of the goods.
- Customs duties: Levied by customs authorities on goods; the amount varies depending on the item (HS code).
- Import sales tax: Corresponds to the national value-added tax (e.g., 19%).
- Courier/service fees: Charged by the parcel service provider for customs clearance.
Please contact your local customs office or shipping service provider (e.g., DHL, UPS) for detailed information on the applicable fees for your country. We are unable to provide binding information in this regard.
Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Fast delivery service:
Domestic deliveries (Germany)
We charge shipping costs on the basis of the shipping weight:
| Germany | |
| up to 1kg | 5,90€ |
| up to 4kg | 7,90€ |
| up to 10kg | 9,90€ |
Deliveries to foreign countries
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
| DHL | EU | Europa |
| up to 1kg | 19,90€ | 25,90€ |
| up to 4kg | 22,90€ | 27,90€ |
| up to 10kg | 25,90€ | 29,90€ |
| FedEx | Europe | Nordamerika | International |
| up to 1kg | 15,90€ | 24,90€ | 29,90€ |
| up to 4kg | 20,90€ | 29,90€ | 39,90€ |
| up to 10kg | 24,90€ | 34,90€ | 49,90€ |
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Payment options:
Accepted Payment options:
- Payment via PayPal
- Payment in advance
- Payment via Credit or Debit card